Ballston Spa Auto Repair

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Nokian Warranty

We are sure that by now you have heard us talk a lot about Nokian Tires but what about their warranty?  Well, we have found the complete warranty to share with you so that you know what to expect when you put these great tires on your vehicle!  So far we love everything about these tires and the warranty is no exception!  Be sure to read it for yourself before you schedule your appointment to have these tires put on your car or truck!  

WARRANTY ELIGIBILITY

Any new tire manufactured by Nokian Tyres that: i) is owned by the original purchaser; and ii) has remained mounted on the vehicle identified in the Mileage and Rotation Record (provided with our warranty pamphlet), is eligible for warranty coverage, subject to the conditions and limitations set forth below.

WARRANTY PERIOD

The period of warranty coverage for eligible tires extends until: i) the original usable and remaining tread reaches a depth of 2/32" or less, as evidenced by the built-in wear indicators in the tread grooves, or a tire tread depth tool; or ii) five (5) years from the date of retail purchase (proof of tire purchase required); or iii) six (6) years from the date of manufacture, whichever occurs first.

WARRANTY COVERAGE FOR WORKMANSHIP AND MATERIAL 

If, upon examination by an authorized Nokian retailer, it is discovered that an eligible tire is unserviceable as a result of workmanship or material related conditions, that the warranty period for the tire has not expired (five (5) years from date of purchase or six (6) years from date of manufacture), and that no Exceptions to Warranty Coverage apply, the tire will be replaced on a pro rata basis (determined by reason of claim using mileage and/or tread depth) with an equivalent Nokian tire by an authorized Nokian retailer.

TREADWEAR WARRANTY COVERAGE FOR SELECTED TIRES

In addition to the Warranty Coverage for Workmanship and Material, Nokian also offers treadwear warranty coverage for selected eligible tires purchased in North America and used in non-fleet, non-commercial service.

The selected tires and associated warranties are:

  • Nokian WRG3 (Passenger) (UTQG: 500 A/A) 55,000 mile limited treadwear warranty
  • Nokian WRG3 (SUV) (UTQG: 600 A/A) 50,000 mile limited treadwear warranty 
  • Nokian WRG3 (SUV) (UTQG: 540 A/A) 50,000 mile limited treadwear warranty 
  • Nokian Rotiiva AT (P-metric) (UTQG: 700 A/A) 50,000 mile limited treadwear warranty 
  • Nokian Rotiiva AT and AT Plus (LT-metric) 40,000 mile limited treadwear warranty 
  • Nokian Rotiiva HT (P-metric) (UTQG: 720 A/A) 70,000 mile limited treadwear warranty 
  • Nokian Rotiiva HT (LT-metric) 45,000 mile limited treadwear warranty 
  • Nokian eNTYRE 2.0 (UTQG: 720/A/A) 80,000 mile limited treadwear warranty - See supplemental warranty here.
  • Nokian eNTYRE 2.0 (UTQG: 580/A/A) 60,000 mile limited treadwear warranty - See supplemental warranty here.
  • Nokian eNTYRE (UTQG: 700 A/A) 75,000 mile limited treadwear warranty 
  • Nokian eNTYRE (UTQG: 560 A/A) 50,000 mile limited treadwear warranty 
  • Nokian zLINE A/S (UTQG: 500 AA/A) 50,000 mile limited treadwear warranty 
  • Nokian zLINE A/S SUV (UTQG: 500 AA/A) 40,000 mile limited treadwear warranty

* Treadwear warranty does not apply to tires having a Speed Rating of Z, W or Y.

The tire will be replaced on a pro rata basis (determined by reason of claim using mileage and/or tread depth) with an equivalent Nokian tire by an authorized Nokian retailer.

Replacement with an equivalent new Nokian tire for treadwear warranty coverage will occur when an evenly worn eligible tire reaches a tread depth of 2/32" at a mileage level less than specified per series above, and no Exceptions to Warranty Coverage apply.

EXCEPTIONS TO WARRANTY COVERAGE

This Limited Warranty shall not apply if an eligible tire is permitted to wear unevenly across the tread down to the treadwear indicators (2/32" of tread remaining), or the tire damage or wear condition is due to any one or more of the following:

- Road hazards, such as puncture, cut, snag, stone drill, impact or bruise break. 
- Use of tire chains or other additional device(s). 
- Cutting or wheel spinning. 
- Apparent overload or improper inflation pressure. 
- Wheel misalignment or tire/wheel assembly imbalance. 
- Use of improper equipment. 
- Vehicle conditions, defects, or characteristics. 
- Improper mounting or demounting. 
- Improper repair, insertion of sealant, improper balancing, or use of filler materials other than air, nitrogen or carbon dioxide. 
- Intentional alteration of either the appearance or physical characteristics of the tire. 
- Conditions caused by aging or improper storage. 
- Racing, exceptional use, wreck, collision or fire. 
- Use on an emergency vehicle. 
- Exposure or contact with solvents, oils, greases, excessive heat or ozone generating devices. 
- Faulty or incomplete product advice or instruction not confirmed or approved by Nokian Tyres plc. 
- Failure to observe the maintenance and tire care obligations described under “Owner Obligations” or elsewhere herein.

TIRE REPLACEMENT AND RELATED COSTS

An equivalent new Nokian tire shall be either: i) the same line of tire; or ii) a tire of the same general construction and quality. If warranty coverage due to a manufacturing defect in workmanship or material is provided, the eligible tire will be replaced at no charge to the customer if: i) the warranty claim is submitted within twelve (12) months from the date of purchase; and ii) the amount of tread worn from the tire is twenty-five percent (25%) or less of the original usable tread. Mounting and balancing costs, and applicable taxes, will be the responsibility of the customer. If a warranty claim based on a manufacturing defect in workmanship or material does not qualify for free replacement, the customer will be responsible for the replacement cost, mounting and balancing costs, and applicable taxes. Replacement cost shall be calculated by multiplying the Nokian retailer’s then current selling price for the replacement tire by the percentage of original usable tread that has been worn from the replaced tire. If treadwear warranty coverage is provided, the customer will be responsible for the replacement cost, mounting and balancing costs and applicable taxes.

Replacement cost shall be determined as follows: 

Replacement Cost =

Tire mileage at time of warranty claim x Nokian retailer’s then current 
Warranted tire mileage                           Selling price for replacement tire

WARRANTY FOR REPLACEMENT TIRES

Any replacement tires provided pursuant to this Limited Warranty shall be covered by the Nokian warranty in effect at time of replacement.

OBTAINING REPLACEMENT TIRES

Any authorized Nokian retailer in North America can provide replacement tires. To obtain a replacement tire, you must present to the authorized Nokian retailer the original invoice for the tire being replaced, this warranty form, and the tire.

No tire replacement will be recognized unless submitted on a Nokian Tyres, Inc. - Claim Form, which must be filled out and signed by the vehicle owner or authorized representative.

OWNER OBLIGATIONS

Proper tire care is necessary to obtain the maximum mileage and wear from a tire. For this Limited Warranty to be valid, Nokian requires that vehicle owners have their tires rotated and inspected by a qualified technician after the first 5,000 miles of use. Thereafter, tires should be rotated and inspected at least every 7,500 miles of use by a qualified technician. Evidence of tire rotation and inspection shall be furnished at time of making a warranty claim. Such proof must show the date, mileage and approval of the servicing location. A properly completed Mileage and Rotation Record form will constitute sufficient documentation.

Vehicle owners must insure that tire and wheel assemblies are in balance and that tires are operated at proper inflation pressures. Tire pressures, including for spares, should be checked monthly. Pressure testing should be done when tires are cool and adjustments should be done in accordance with specifications set forth in owner’s manual.

TREADWEAR

When the remaining tread anywhere on a tire reaches a depth of 2/32" or less, the tire is fully worn out and should be removed from service.

CONDITIONS AND EXCLUSIONS

In accordance with Federal Law, this warranty has been designated a “Limited Warranty.” Nothing in this Limited Warranty is intended as a representation by Nokian that tire failures cannot occur or a representation that you will receive the level of mileage warranted. Any tire, no matter how well manufactured, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. This Limited Warranty is intended to be in lieu of any and all other warranties and representations, whether express or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. No other warranties or representations of any kind are made by Nokian, and none are to be implied by law. Unless preempted by applicable law or otherwise prohibited by mandatory rights, Nokian disclaims liability for all indirect, consequential, special and incidental damages that are or may be associated with manufacturing and design defects in workmanship or material, including, but not limited to, loss of use, lost profits and loss of business. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The obligations under this warranty may not be enlarged upon or altered.

LEGAL RIGHTS

This Limited Warranty gives you specific legal rights. You may have additional rights that vary from state to state, or province to province.

This Limited Warranty is applicable in Canada and the United States only.

This Limited Warranty is not transferable.

WARNINGS

To avoid property damage, personal injury or death: - Always have your tires mounted and demounted by specially trained technicians. - Always mount your tires on approved rims. - Always have your tires rotated and inspected regularly. - Always follow rules and recommendations in your vehicle’s owner’s manual. - Always mount studded tires in sets of four (4). - Never simultaneously mount studded and non-studded on a vehicle. - Never mount mixed tire brands on a vehicle.

Warning: It is specifically recommended that studded tires be sold and mounted in sets of four (4) Never mount two (2) studded tires on a vehicle with two (2) non-studded tires. This could lead to severe handling problems due to differences in tire rubber compounds. It is not recommended to mix brands. This may lead to handling problems for your vehicle.

Is there a Warranty for replacement tires? 
If you receive a tire under this warranty, it will be covered by all Nokian warranties then in effect for that tire.

Where do I go to get a replacement tire? 
You may go to any Nokian retailer in North America. You must present your original invoice and this warranty along with the tire.

What are my consumer rights? 
This supplemental warranty and the manufacturer's warranty give you specific legal rights. You may also have other rights in your state.

What are the conditions and exclusions?

IMPORTANT: In accordance with Federal Law, this warranty has been designated a "Limited Warranty." Nothing in this warranty is intended to be a representation by Nokian that tire failures cannot occur or a representation that you will receive the level of mileage warranted. Nevertheless, we will adjust your tire as described under this limited mileage warranty if you do not get the warranted mileage.

To This Extent Permitted by Law, Nokian Disclaims Liability for Consequential Damages

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The Nokian obligations under this warranty may not be enlarged upon or altered by anyone.

What are my obligations as the owner?

IMPORTANT: Proper tire care is necessary to obtain the maximum mileage and wear from a tire. In order to keep your warranty valid, we require you to have your tires rotated and inspected after the first 5,000 miles and thereafter at least every 7,500 miles of use, and to furnish proof of same at the time you make your warranty claim. Such proof should show the date, mileage and approval of the servicing location: a Mileage and Rotation Record form provided on the reverse side, when properly filled out, will supply the necessary documentation.   It is your obligation to see that your tire/wheel assemblies are in balance and that your tires are operated at proper cool inflation pressures.   Check pressure of each of your tires, including spare, at least monthly when the tires are cool, and adjust as necessary per your owner's manual. When making a claim, you must present your original invoice along with this warranty, and return the tire.

What the consumer must do when making a claim

When making a claim under the terms of this limited warranty, you must present your tire(s) to a participating Nokian tire retailer. The vehicle on which the tires were used must be available for inspection. Together with dealer you should fill the claim form with all necessary information.

Conditions and exclusions

These limited warranties do not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.   Tires presented for claim remain the property of the consumer and Nokian accepts no responsibility for loss of or damage to tires which are in the custody or control of a Nokian tire retailer for the purpose of inspection for warranty adjustment. Tires accepted for claim become the property of Nokian Tyres.

These limited warranties apply only in the United States and Canada.

For more information on Nokian Tires click here.

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